>>> Put HR at the heart of strategy and business performance thanks to “business Intelligence” :
→ Choose a set of indicators which highlights the 4 generic stakes derived from the “Balanced Scorecard” approach:
- Get the right competences, at the right moment, the right place, with a good level of motivation
- Optimise the HR services and improve their efficiency
- Ensure that HR processes meet customers’ demands (managers and employees)
- Feed strategic thinking, control the strategy implementation and ease decision making with their related human dimension
→ Conforming to total quality et for their good application:
- Establish customer specifications regarding HR services
- Put in place measurements to control processes
- Start a progress momentum in the framework of corporate strategy
- Promote prevention et anticipation rather than repairing
→ Supported by “state-of-the-art” technologies in correlation with an integrated HR information system:
- Data warehouse
- Exhaustive and pre-designed data model
- Userfriendly request tool
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